Niles, Michigan...the City of four flags!

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Utilities Department
 Overview   Utilities Updates   Electric   Make a Payment or Turn Utilities On/Off   Wastewater (Sewage)
 Water   Water Quality Report   Forms   Energy Optimization Plan   Energy Optimization/Renewable Energy Report   Wellhead Protection Program

To Make a Payment or To Turn Utilities On/Off 

You can pay your utilities online or by phone. 
PLEASE NOTE:
 
There is a transaction fee of $2.99 per $300 for payments made by credit card or from a checking or savings account.  You can help our environment by "Going Green" and not receiving a monthly paper bill.  Sign up for online statements through PSN.  For more information, contact PSN at 1-877-885-7968 and press 0 for customer service or Option 1 to make a payment. 

TO MAKE A UTILITY PAYMENT ELECTRONICALLY

You can make water, electric and sewer payments by phone 24 hours a day and 7 days a week by calling (877) 885-7968. Choose Option 1 and the PSN automated system will walk you through the payment process.

You can also use your Discover, Visa, or Master Card Credit/Debit cards and even E-Checks to make an online payment or set up automatic withdrawals through the PSN system by clicking one of the links below:

Returning Users

First Time  Users

TO TURN ON/OFF UTILITIES OR TO MAKE A PAYMENT IN PERSON

The Utilities Department's Customer Service/Billing Office is available between 8 am and 5pm Monday through Friday, except holidays to assist you with adding or removing electrical, water and sewer services and allow you to make a payment in person.  Our facility handles walk-ins, drive up payments and a drop box for after-hours use is available. This office accepts cash, check or money order payments only.  The office is located at 333 N. Second St, 1st Floor with convenient parking at both the north and south entrances to the lobby.  If you have questions regarding your service, your bill or to make a payment stop by our offices or give us a call at 683-4700 ext. 8004.