Questions and Answers About Services
do I do if my sewer backs up into my home?
Call the Department of Public Works
office at City Hall, give the contact person's name and the address
where the problem is occurring. The Department will dispatch the
sewer maintenance crew to the address and jet rod the sewer at no
cost to the property owner. The property owner will then be advised
as to what was found, if anything. Normally the problem exists in
the sewer lateral, which is the line going from the main sewer to
the building, however, at times there has been something lodged in
the main sewer, such as roots, that will restrict the flow. If the
problem is in the lateral, it is the responsibility of the property
owner to contact someone to determine where the problem is in the
line and make necessary repairs. If the sewer problem is found to be
in the street right-of-way, and it becomes necessary to dig in the
right-of-way, the City will pay for customary charges provided the
homeowner and/or plumber follows the proper procedures. Contact the
Department of Public Works for more information.
What do I do if I wish to have brush picked up?
The City of Niles offers a free limb
and brush chipping program to its residents. Please keep the
following rules in mind:
- Pickup is scheduled for the second and fourth
Tuesdays of each month, from March thru mid-October.
- Residents must call the Department of Public
Works (683-4700 x 3062) by no later than noon
on the Friday just prior to the scheduled pickup day.
- Material must be placed at the curb or edge of
roadway by no later than 7:00 am on the scheduled pickup day, with
the cut ends facing toward the street whenever possible.
- Material must be easily handled by one man.
- Vines, leaves, limbs and brush with dirt
attached, rose and other thorn bushes, lawn and flower clippings,
and limbs with wire or nails will not be picked up.
- The City of Niles reserves the right to limit
or reject the material to be picked up due to size, quantity, or
- The program is not intended for removal of tree
topping or removal that would normally be handled by a tree
- Do not cover the water meter lid in the
boulevard. This limits the meter reader's access to our meter
which may cause inaccurate readings.
As long as you are on the list and have abided by
the above rules, your items will be picked up. Please keep in mind
that this program is extremely popular, with the pickup list at
times surpassing 100 locations. Because of this the Street
Department sometimes must work several days
in order to complete the pickup. If you are on the list
but your limbs or brush are not picked up on the first day of the
pickup, please do not become upset or concerned. It is
recommended that you place your brush out at the street just prior
to the scheduled pickup starting date. Placing the brush out several
days in advance may cause grass in the boulevard to become yellow or
happens to the mulch that is generated from the brush chipping
The mulch, which is ideal for placing
around planting areas, walk paths, and other uses, is offered free
of charge to area residents. Residents may pick up the mulch at the
Street Department garage, 1815 Eagle St. (located directly behind
Ring Lardner Junior High School), Monday through Friday, from 8:00
am to 3:00 pm. Residents must provide the necessary tools and
containers. At various times the City will provide Saturday morning
hours. Announcements will be made in the Niles Daily Star and on
radio station WNIL-AM.
I'd like to make public
sidewalk repairs to the walk in front of my home. Do I need a
Yes, a permit s required for any type of public sidewalk work. The
permit is free and is quite simple to obtain. Either fill out the
on-line version of the form, or stop in at the Department of Public
Works office at City Hall. You will need to know the address where
the work is to be performed, what quantity you wish to construct or
replace, the name of the contractor, and the date by which the work
will be completed. The City will inspect the forms prior to the
pouring of concrete and make a final inspection once the work is
How do I find whether or not
my refuse hauler is licensed to haul trash in the City?
The Department of Public Works issues permits to
refuse haulers annually. Any refuse hauler that collects trash in
the City of Niles is required to have a permit. There is a fee for
the permit. Normally there are over 50 refuse hauling vehicles per
year representing numerous companies that obtain the annual permits.
The names are available upon request. It is also important to know
that all licensed haulers in the City are required to offer
recycling services to you. Contact the Department of Public Works
for more information.
does the leaf collection program work?
Normally, the fall leaf collection
program begins the last week of October. The leaves are collected
one ward at a time, starting the program in a different ward each
year. The date that the program will begin will be announced in the
Niles Daily Star, the Leader, South Bend Tribune, and on radio
Please follow these few simple rules:
- Rake leaves to the back of the curb and not
onto the pavement.
- Only clean leaves will be picked up. Leaves
mixed with brush limbs trash ashes, or other debris will not be
- Leaves must be raked out in advance of the
pickers. Leaves raked out afterwards will not be picked up.
The goal is to go around the City two complete
times, weather permitting. It s important to rake as many leaves out
as possible in advance of the first pick up, since the second time
around may be halted or delayed by bad weather. Normally the crews
work ten hours per day, Monday through Saturday. It is always our
goal to complete the entire program prior to December 15th, again,
weather permitting. Should you not be able to rake your leaves out
in time to be picked up by the City, you may take them to the
Southeast Berrien County Landfill, 3200 Chamberlain Rd., Buchanan,
and dispose of them. There is no charge.